Returns & Exchanges

At Tobacco Lifestyle, we want you to be fully satisfied with your purchase. If you are not completely happy, you may return unused and unopened items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.